fc78 Privacy Policy

fc78 operates an online gaming platform serving Filipino players across the Philippines, offering live casino, slot games, bingo, sports betting, and related services. In delivering these services, fc78 necessarily collects and processes personal data about its registered players and website visitors.

fc78 treats the privacy of its Filipino players with the same seriousness it applies to security and fair play. This Policy has been drafted to give you a clear and honest account of how your data is handled — not just to meet the legal minimum, but because Filipino players deserve to know exactly what happens with their personal information.

By registering a fc78 account or using fc78's platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, please do not register or continue using fc78.

For the purposes of the Philippine Data Privacy Act of 2012, the personal information controller for data processed through the fc78 platform is:

Questions, requests, or concerns regarding the processing of your personal data by fc78 may be directed to fc78's Data Protection Officer (DPO) via the contact details in Section 16 of this Policy.

fc78 collects the following categories of personal data from registered players and platform users:

fc78 does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive information such as government ID details is collected, it is treated with heightened security controls.

fc78 collects personal data through the following means:

• Direct registration: Data you provide when creating an fc78 account, including your Philippine mobile number, name, date of birth, and password setup.
• KYC submissions: Identity documents you upload during the verification process, such as Philippine passport scans, UMID photos, or proof of address documents.
• Payment transactions: Financial data generated when you make deposits via GCash or PayMaya, or request withdrawals to your bank account.
• Platform usage: Technical and gaming data automatically collected while you use the fc78 platform, including game logs, session data, device identifiers, and IP address information.
• Customer support interactions: Communications data captured when you contact fc78 via live chat, email, or other support channels.
• Cookies and tracking technologies: Data collected through cookies and similar technologies as described in Section 10 of this Policy.

fc78 uses personal data for the following purposes:

• Account management: Creating, maintaining, and securing your fc78 account, processing your login credentials, and delivering OTP authentication.
• Service delivery: Providing access to fc78's game library, processing bets and wagers, crediting winnings to your PHP wallet, and managing your balance.
• Payment processing: Executing deposit and withdrawal transactions through GCash, PayMaya, and connected Philippine banking channels.
• Identity and age verification: Confirming that you are at least 21 years of age and legally eligible to participate in online gambling in the Philippines as required by PAGCOR regulations.
• Regulatory compliance: Meeting fc78's obligations under PAGCOR licensing conditions, the Philippine Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the fc78 platform.
• Responsible gaming: Monitoring gameplay patterns for indicators of problem gambling behavior, applying responsible gaming tools requested by players, and complying with PAGCOR player protection requirements.
• Customer support: Responding to queries, resolving disputes, and providing technical assistance to fc78 account holders.
• Marketing communications: Sending promotional offers, bonus notifications, and fc78 news where you have given explicit consent to receive such communications.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve the fc78 platform, resolve technical issues, and develop new features.

Under the Philippine Data Privacy Act of 2012, fc78 processes personal data on the following legal grounds:

• Contractual necessity: Processing required to perform fc78's contractual obligations to you as a registered player — including account management, game delivery, and payment processing.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulatory requirements, AMLA obligations, and NPC data handling standards.
• Legitimate interests: Processing necessary for fc78's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for which fc78 has obtained your explicit consent, primarily in relation to direct marketing communications and optional personalization features. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

fc78 does not sell your personal data. fc78 may share your personal data with the following categories of recipients, strictly as necessary for the purposes described in this Policy:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, PNB, and other Philippine payment channels, solely for the purpose of processing deposit and withdrawal transactions.
• Identity verification services: Third-party KYC service providers engaged by fc78 to assist with identity document verification and age confirmation.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or regulatory mandate.
• Game content providers: Game software providers whose titles are offered on the fc78 platform, who may receive limited technical session data necessary for game delivery and dispute resolution.
• Technology service providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by fc78 under data processing agreements that require them to protect your data to standards equivalent to this Policy.
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by fc78 in connection with regulatory, legal, or financial matters, under confidentiality obligations.

fc78 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active account data: Retained for the duration of the Player's registered account on fc78, plus a post-closure retention period as required by Philippine law.
• KYC and identity documents: Retained for a minimum of 5 years following account closure, as required under Philippine AMLA regulations.
• Financial transaction records: Retained for a minimum of 5 years following the transaction date, in accordance with Philippine banking and AMLA requirements.
• Gaming and bet history: Retained for a minimum of 3 years following the relevant game session, for dispute resolution and PAGCOR audit purposes.
• Technical and security logs: Retained for 12 months from the date of generation, unless an active investigation requires longer retention.
• Marketing consent records: Retained for 3 years following the last consent action, or until consent is withdrawn and the withdrawal is processed.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with fc78's data destruction procedures, unless a legal hold or ongoing regulatory investigation requires continued retention.

fc78 implements appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between Players' devices and fc78 servers.
• Encryption at rest for sensitive personal data stored on fc78 systems, including KYC documents and financial data.
• Multi-factor authentication options for fc78 account access, including OTP verification via registered Philippine mobile numbers.
• Access controls limiting fc78 staff access to personal data on a strict need-to-know basis, with all access logged and audited.
• Regular security assessments and penetration testing of fc78 platform infrastructure.
• Breach detection and response protocols aligned with NPC breach notification requirements under RA 10173.

fc78 uses cookies and similar tracking technologies on the fc78.club website and platform. Cookies are small data files stored on your device that help fc78 deliver a functional and secure gaming experience.

• Strictly necessary cookies: Required for basic platform functions including login sessions, authentication tokens, and security features. These cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as game settings, display preferences, and responsible gaming limits to improve your experience across sessions.
• Analytics cookies: Collect anonymized data on how Players use the fc78 platform, enabling fc78 to improve performance, identify technical issues, and understand navigation patterns.
• Security cookies: Assist in fraud detection and prevention by tracking unusual activity patterns across sessions.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the fc78 platform, including session continuity and game loading. Strictly necessary and security cookies cannot be opt-out from without ceasing use of the platform.

If you believe fc78 may have inadvertently collected data from someone under 21, please contact fc78's Data Protection Officer immediately using the contact details in Section 16.

Some of fc78's technology service providers, including cloud infrastructure and game software providers, may process personal data in servers or facilities located outside the Philippines. Where such transfers occur, fc78 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to Philippine data protection law, including:

• Contractual data processing agreements with recipients that impose data protection obligations equivalent to Philippine law.
• Transfer only to jurisdictions or organizations that the National Privacy Commission has recognized as providing adequate data protection standards.
• Additional technical safeguards such as encryption in transit and at rest for data transferred internationally.

As a data subject under the Philippine Data Privacy Act of 2012, you may exercise the rights described at the top of this page by submitting a written request to fc78's Data Protection Officer. Requests must include:

• Your full name and registered fc78 Philippine mobile number to verify your identity.
• A clear description of the right you wish to exercise and the specific data or action concerned.
• Supporting identity verification documentation if the nature of the request requires it.

fc78 will acknowledge receipt of your request within 5 business days and provide a substantive response within 30 business days of receipt of a complete request. Requests that are complex or involve large volumes of data may be extended by a further 30 days, with prior notification.

fc78 will not charge a fee for exercising your data rights in normal circumstances. Where requests are manifestly unfounded or excessive, fc78 reserves the right to charge a reasonable administrative fee or decline to process the request, with written explanation.

fc78 sends promotional SMS messages, emails, and in-platform notifications to Players who have opted in to receiving marketing communications at the time of registration or subsequently through account settings. These communications may include:

• New bonus and promotional offers on fc78 games.
• Loyalty program updates and VIP tier notifications.
• News about new games, features, or sports betting markets on fc78.
• Responsible gaming reminders and account-related notifications.

You may withdraw consent to receive marketing communications at any time by updating your notification preferences in your fc78 account settings, or by contacting fc78 customer support. Withdrawal of marketing consent does not affect the delivery of essential transactional communications related to your fc78 account, such as deposit confirmations, OTP codes, and withdrawal notifications.

fc78 reserves the right to update or amend this Privacy Policy at any time to reflect changes in Philippine data protection law, PAGCOR regulations, fc78's data processing practices, or the National Privacy Commission's guidance.

Material changes to this Policy will be communicated to registered Players via the mobile number or email address associated with their fc78 account, and/or by a notice on the fc78 platform, at least 7 days before the changes take effect. Continued use of the fc78 platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

The current version of this Privacy Policy is always accessible at fc78.club/privacy-policy. The "Last Updated" date at the top of this document reflects the date of the most recent revision.

For any questions, concerns, or requests relating to this Privacy Policy or fc78's processing of your personal data, please contact fc78's Data Protection Officer:

If you wish to file a formal data privacy complaint in the Philippines, you may contact the National Privacy Commission (NPC) directly. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.